Travel activities at large airports can make many passengers tired and stressed. In Türkiye, Istanbul airport – one of the busiest airports in the world – is applying “pet therapy” to give passengers a feeling of relaxation before and after flights.
Over the past 2 months, a “squad” of 5 adorable dogs and trainers have been present at several locations at Istanbul airport, mingling with passengers waiting for flights at the aviation center. served more than 76 million visitors last year.
At the gates for international passengers, a number of dogs stand to greet passengers in front of the passport control counter.
This cute “squad” is working in rotation for 5 days and up to 3 hours/day.
Work schedules change depending on the personality, health and psychology of each member. The “pet squad” has undergone serious training, moving throughout domestic and international stations.
In the near future, two more members will join the squad after completing training.
Veterinarian Volkan Arslan, who coordinated the above project, said they implemented a psychotherapy project with dogs to provide a better flying experience as well as help customers reduce stress.
According to airport management, the program has received positive feedback from passengers.
Dozens of airports in the US also implement therapy dog programs. This concept was born after the terrorist attacks on September 11, 2001 with the goal of bringing relaxation and comfort to passengers stressed by air travel.
In addition to working at airports, therapy dogs are also trained to interact with people in hospitals, libraries and schools./.